Shipping & Returns
Shipping Partners: FedEx, USPS, UPS, DHL, India Post, Shiprocket
Order Tracking
Once you place an order on our website/ applications, you will receive an email communication regarding your order confirmation. Also, you will get a tracking URL showing the status update for your order. You can track your orders from the order tracking page or by contacting our team at +91 9327106146.
Delivery time
Our standard delivery time for product purchase from our website is 11 TO 20 working days from the dispatch date. We partner with trustworthy courier services that can deliver your products on time and in good condition. However, in some critical scenarios, there may be a delay in your product's delivery by a few days. Note that the time to deliver your packages can vary depending on time zones and location. We insure your goods until they reach your doorstep enabling a 100% safe purchasing environment.
Cancellation Policy
Customer Cancellation
To cancel your order post-purchase, reply to the order confirmation email from xxxxxx or contact our team at +91 9327106146 (Mon-Sat, 11 am – 8 pm, IST). Note that order cancellation and exchange are possible only before it is shipped.
Cancellation by Our Team
We hold the right to cancel or refuse any order at our free will for reasons like quantity limitation, pricing errors, product information errors, fraud identification or any other issues we feel are obligatory. We may also demand additional information while accepting orders. If we cancel your order, we will communicate over email or phone and notify you about complete or partial cancellation.
Returns & Exchanges
No Exchange
The period for the product's return is within seven days after receiving the package.We will arrange a courier for the return as soon as we receive the mail. You must ensure to return the product in its original condition. The courier team will give two pick-up attempts to return your package, failing which you must hand over your package at our courier partner's office with tamper-proof packaging. Refunds will take 5-6 working days once the quality check is executed, the amount will be reflected on your account.